At the beginning of the year, learned industry bodies and consulting firms published their predictions on HR trends for 2018. The top ones were:
- renewed focus on workplace productivity
- the shrinking HR focus
- gender pay
- learning in real time/on demand training
- employee experience
- Agile HR
- Brexit predictions
- The connected workplace
- Workplace design
As 2018 swiftly marches on, it seemed an appropriate time to take stock to see which trends were gathering most momentum. Excluding the high-profile gender equality pay cases which hit the media and the Brexit debacle, our experience points to three topics where there has been increasing debate and interest amongst our client base.
- The Employee Experience – i.e. every interaction the employee has with the organisation’s brand at all stages of the employee life cycle. Borrowing tools from their marketing colleagues, HR professionals are being encouraged to cultivate the employee experience by focusing on areas such as culture, values, environment, technology, learning, development. Why? Benefits include employee loyalty, improved productivity and a stronger affinity with the customer experience – both internal and external customers.
- The connected workplace. Employees are increasingly driving this innovation as traditional hierarchies morph into connected, empowered teams. Just how the organisation can fully utilise online collaboration tools to improve productivity and engagement is still work in progress. Organisation Design experts will need to work closely with their technology counterparts to design different ways of working. This is truly a game changing trend which will quickly evolve as the millennials infiltrate influential roles in organisations.
- Wellness. There is increasing focus on how organisations treat their employees, customers and communities. Whilst many organisations have started the debate around employee wellness and wellbeing, many do not know where to begin. Flexible working is a relatively ‘easy’ first step, but the route to best practice will be a long and difficult one albeit the potential benefits are enormous, including increased productivity, loyalty, retention, ease of recruitment, reduced absenteeism.
As the year continues to move on, we will conduct more research into the trends which hear most about from clients and candidates. If you have a special area of interest which you would like to discuss with us, then, please do give us a call.